Advaita Workspace Feature List

All Features

Product Category Feature What it does Where / Purpose used
Advaita CRM Form Building Form Builder (Drag & Drop) Build professional forms visually by dragging fields onto a canvas, arranging sections and multi-column layouts, and publishing — no coding. Admins/business teams create the data-entry screens behind every process (lead capture, onboarding, service requests, surveys) without waiting on IT.
Advaita CRM Form Building AI-Assisted Form Generation Describe the form you need in plain language and pick a business type; the system generates a ready-to-edit form. Non-technical users get a working form draft in seconds, then refine it.
Advaita CRM Form Building Rich Field Library (40+ types) A wide catalog of fields: text, email, phone, number/currency, dropdowns, checkboxes, multi-select, date/time, file & image upload, signature, rating/NPS, address & geolocation, sliders, barcode scanner, calculated & layout elements. Capture virtually any information — from a name to a GPS-stamped site inspection — with the right control for each field.
Advaita CRM Form Building Field Configuration & Validation Labels, placeholders, help text, defaults, min/max rules, input masks, custom validation patterns and error messages per field. Ensures clean, accurate data at entry and reduces downstream rework.
Advaita CRM Form Building Conditional Logic (Show / Enable / Require) Fields appear, unlock, or become mandatory based on earlier answers (e.g. a 'Rejection Reason' that shows only when 'Rejected'). Keeps forms short and relevant, guiding agents through disposition-based flows.
Advaita CRM Form Building Calculated / Formula Fields Automatically computes values from other fields (totals, scores, derived values) via a formula editor. Eliminates manual math and keeps figures always accurate.
Advaita CRM Form Building Field-Level Permissions & PII Flagging Per-role control of whether each field is visible, editable, or required; flag sensitive fields as PII/confidential. Protects sensitive customer and financial data so staff see only what their role allows.
Advaita CRM Form Building Reusable Option Sets Central, reusable choice lists (states, products, statuses) incl. multi-level lists, with CSV import/export. Maintain a value list once and reuse everywhere, keeping options consistent org-wide.
Advaita CRM Form Building Question Sets Groups of reusable questions/fields assembled and shared across forms and stages. Speeds up form creation by reusing standardized question sets.
Advaita CRM Form Building Form Settings (Behavior, Branding & Access) Control submit text, success messages/redirects, reference numbers, drafts & auto-save, availability windows, submission caps, CAPTCHA/anonymous access, branding and layout style. Tune each form to its audience — from a branded public registration with a deadline to an internal auto-saving form.
Advaita CRM Form Building Save as Draft & Auto-Save Save partially completed forms and resume later; auto-save at intervals with unsaved-change warnings. Prevents data loss on long forms and lets agents pause and resume.
Advaita CRM Form Building Form Versioning & Publishing Forms move draft → published with version history and preserved previous versions. Safe, controlled updates to live forms with a record of what changed.
Advaita CRM Enterprise Form Configuration Location Capture Records the submitter's GPS location on open/submit/draft with accuracy thresholds, IP fallback and manual entry. Ideal for field teams and site inspections that must verify where data was collected.
Advaita CRM Enterprise Form Configuration Approval Workflows Routes a submission through one or more levels of sign-off, with lock-while-pending, require-all-approvers, and comment-on-reject options. Enforces governance and accountability before anything proceeds.
Advaita CRM Enterprise Form Configuration Escalation Engine Automatically flags, escalates and re-routes records when conditions are met or items go unattended, incl. SLA-breach handling. Ensures overdue or exceptional cases get attention and SLAs are met.
Advaita CRM Enterprise Form Configuration Master Link (Parent–Child Forms) Two-way link between a form and its parent 'master' form so shared data stays in sync. Keeps information consistent across a multi-step process and avoids re-entering customer details.
Advaita CRM Enterprise Form Configuration Unique Field Enforcement Prevents duplicate submissions by enforcing uniqueness on chosen fields (e.g. phone, email). Stops duplicate leads or records from being created.
Advaita CRM Enterprise Form Configuration Embedded Resources & SOPs Attaches reference documents, scripts and standard operating procedures into the agent's working screen. On-screen guidance without switching tabs, improving speed and consistency.
Advaita CRM Enterprise Form Configuration Automated Reminders Configurable follow-up reminders tied to record date fields, with execution history. Drives follow-through on callbacks and deadlines so touchpoints aren't missed.
Advaita CRM Enterprise Form Configuration Change History & Audit Capture Detailed audit trail of changes/events on a record, with configurable field-level change tracking. Traceability and compliance — always see who changed what and when.
Advaita CRM Workflows & Process Automation Multi-Stage Form Workflows Pipelines where records move through defined stages, each with its own form, rules and views. Powers end-to-end processes like lead management, onboarding and support.
Advaita CRM Workflows & Process Automation SimpleFlow (Status-Driven Flows) A lighter single-form flow where records move through custom statuses via a transition matrix; list or Kanban view. Perfect for ticket-style use cases needing statuses but not full multi-stage complexity.
Advaita CRM Workflows & Process Automation Auto-Allocation & Assignment Rules Automatically routes and assigns records on submission via Round Robin, Least Loaded, Capacity-Based, Self, Queue, Manual or read-from-field. Distributes incoming work fairly and instantly without a manager assigning each record.
Advaita CRM Workflows & Process Automation Scheduled Allocation Rules Background rules that run daily to evaluate and re-route/reassign records by date and field conditions. Handles time-based scenarios like escalating stale leads every morning.
Advaita CRM Workflows & Process Automation Data Drop Rules (Drop / Move) Rules that remove or reassign records by condition, on upload or schedule, with cooling-off and SLA windows. Keeps pipelines clean by pruning stale/invalid records and moving records where they belong.
Advaita CRM Workflows & Process Automation Stage Filters, Columns & Views Per-stage searchable filters, sortable displayed columns, and quick static filters (New, Allocated, Drafts, Completed). Each team sees and finds records the way that suits their work.
Advaita CRM Workflows & Process Automation Cross-Workflow Routing Rules can send a record from one workflow directly into a stage of another workflow. Enables handoffs across teams — e.g. a qualified lead into the sales workflow.
Advaita CRM Workflows & Process Automation Record Reallocation (Bulk) Reassign records/submissions between owners or teams individually or in bulk, with history and one-click undo. Managers rebalance workloads, cover absences, or reorganize teams quickly.
Advaita CRM Workflows & Process Automation Ticketing / Work Queues Full ticket lifecycle with stage queues and claim/assign/release and status transitions. Shared team queues where agents pick up, work and progress tickets or cases.
Advaita CRM Workflows & Process Automation Action Buttons Configurable buttons on forms that trigger custom actions or external API calls. Launch integrations or business actions directly from a record.
Advaita CRM Records & Data Management Master Submissions Hub A central grid for any 'Master' form to search, filter, view, edit, export, allocate and delete submissions. One place to manage all submissions of a form and route them into workflows.
Advaita CRM Records & Data Management Allocation Setup (Master Forms) Controls auto-allocation on submit, pre-approved workflow/stage targets, duplicate-prevention, field mappings and user-filter presets. Standardizes how records flow from a master form into the right workflow and owner.
Advaita CRM Records & Data Management Bulk Data Import (Upsert) Imports and updates records in bulk into master forms, matching rows to existing records via key fields. Loads large batches of leads/records from external sources and keeps them updated.
Advaita CRM Records & Data Management CSV Import & Export Import data via CSV into forms and option sets; export submissions to CSV (all or selected). Easily bring in existing data and pull data out for reporting or sharing.
Advaita CRM Records & Data Management Data Drop History Audit view of every bulk upload/run and the per-record decisions the rules made. Verify and troubleshoot exactly what happened during imports and cleanups.
Advaita CRM Records & Data Management Record View (3-Panel Workspace) Agent workspace with customer details, the form, and a right panel for communication, allocation, extensions and files. Everything for a record on one screen — work and communicate without switching tabs.
Advaita CRM Records & Data Management Full Record History & Audit Trail Chronological history of status changes, stage moves, field changes, notes, communications and interactions. Complete traceability for compliance, handoffs and understanding a record's journey.
Advaita CRM Records & Data Management Custom Record ID Formats Auto-generated reference numbers using custom prefixes and variables (e.g. LEAD-001) with live preview. Business-friendly identifiers for tracking and customer reference.
Advaita CRM Records & Data Management Global Search Fast search across records and customer context from anywhere in the app. Instantly find the right record or customer without navigating menus.
Advaita CRM Access Control & Security Granular Access Grants Grant View/Edit/Submit/Delete on specific forms or workflows to a user, role or organization, with expiry and notes. Precisely control who can do what, enforcing data security and role-based policy.
Advaita CRM Access Control & Security Data Visibility Rules Control which records users see — My Records, My Team's (by hierarchy depth), Same Role, or All — with overrides and a preview tool. Each person sees only records appropriate to their role, while managers get the broader view.
Advaita CRM Access Control & Security Master Grid Permissions Per-master-form control of record visibility (show all vs search-only) plus export/delete/allocate/configure by role. Protects sensitive lists and restricts high-impact actions to authorized roles.
Advaita CRM Communication & Notifications Multi-Channel Communication Reach contacts from a record via Call, SMS, WhatsApp and Email, with logged communication history. Engage customers on their preferred channel without leaving the CRM.
Advaita CRM Communication & Notifications Call Logging Captures call outcomes into each record's communication log, incl. inbound-call webhooks. A reliable trail of call activity and outcomes for follow-up and reporting.
Advaita CRM Communication & Notifications Communication Templates Reusable, previewable templates for email, SMS and other channels, organized by category and channel. Send consistent, branded, on-message communications quickly.
Advaita CRM Communication & Notifications Notification Rules & Center Event-driven alerts (stage entry/exit, assignment, SLA warning/breach, escalation) in-app, push or email, to configurable audiences. Keeps the right people informed the moment something needs attention.
Advaita CRM Documents & Reporting PDF Generation & Templates Design PDF templates and generate polished PDFs from record data, individually or in bulk (fixed & flowing layouts). Produce contracts, receipts and confirmations automatically from CRM data.
Advaita CRM Documents & Reporting File Storage & Attachments Upload, download, share and manage files attached to records, incl. files captured through form fields. Keep all supporting documents for a record organized in one place.
Advaita CRM Documents & Reporting Dashboards & KPIs Role-aware dashboard with KPI cards (records, active workflows, SLA compliance), charts and recent activity. A real-time command center to monitor performance, workload and pipeline health.
Advaita CRM Documents & Reporting Reporting & Exports Configurable tabular reports over record data with CSV/export output. Pull the specific views and data needed for analysis and sharing.
Advaita CRM Platform & Integrations Extensions Marketplace A catalog of extensions/integrations that can be enabled, disabled and configured per organization, with activity logs. Extend the CRM with additional integrations without custom development.
Advaita CRM Platform & Integrations Dialer / Telephony Settings Configuration for telephony/dialer integration used by in-record calling. Connect the CRM to phone systems so agents can call contacts and capture activity.
Advaita CRM Platform & Integrations AI Insights Settings A configuration area for AI-assisted insights integration. Set up smart assistance for teams that opt in.
Advaita CRM Platform & Integrations External API Integrations Connect forms and fields to external APIs, incl. auto pre-filling field values from external systems by record ID. Keep CRM data connected to other business systems and cut manual entry.
Advaita CRM Platform & Integrations Organizations & Hierarchy Create/manage organizations and their hierarchy, and switch organization context from the top bar. Supports multi-unit businesses organizing data, teams and visibility by structure.
Advaita CRM Platform & Integrations Application Switcher & Themes Switch between Advaita apps without re-logging in, and change UI theme (incl. dark mode) instantly. A seamless, personalized experience across multiple Advaita products.
Advaita Data Bridge Workspace & Dashboard Operations Dashboard A landing screen showing real-time health of your data operation — pipelines, jobs, what's running now, and overall success rate. Managers and engineers spot problems at a glance and jump into common tasks.
Advaita Data Bridge Workspace & Dashboard Visual Analytics & Trend Charts Charts of job outcomes over the last 7 days, pipelines by status, and connections by type. Identify 'problem days', track reliability trends, and report status.
Advaita Data Bridge Workspace & Dashboard Quick Actions & Live Activity Feed One-click shortcuts to create pipelines/connections/uploads plus a live feed of recent runs with counts and duration. Speeds everyday work and keeps everyone aware of what just happened.
Advaita Data Bridge Workspace & Dashboard Organization Switcher (Multi-Tenant) Switch between organizations/divisions, keeping each one's data and settings separated. Companies or service providers managing data across business units or client accounts.
Advaita Data Bridge Workspace & Dashboard Themes, Global Search & Notifications Light/dark toggle, global search and a notification bell. Everyday quality-of-life for users who live in the tool.
Advaita Data Bridge Data Connections Connect to Sources & Destinations Secure connections to MySQL, PostgreSQL, SQL Server, MongoDB, SQLite, ClickHouse, BigQuery, Kafka, REST APIs and files (CSV/Excel/JSON). Register databases, warehouses and apps once, then reuse across many pipelines.
Advaita Data Bridge Data Connections Test Connection & Schema Discovery Test a connection before saving and auto-read the available tables and columns. Catches bad credentials early and saves manually typing table structures.
Advaita Data Bridge Datasets Define a Dataset Schema Create a reusable template describing each field's name, type, required/unique/indexed, defaults and limits. Define your data structure once so every upload and pipeline knows what clean data looks like.
Advaita Data Bridge Datasets Manual or Auto-Detect Schema Add fields one by one or upload a sample file and let the system detect columns. Non-technical users start quickly from a spreadsheet they already have.
Advaita Data Bridge Datasets Upload Data (CSV/Excel/JSON) Import data into a dataset by drag-and-drop (files up to 50 MB). The simplest way to get real business data into the platform.
Advaita Data Bridge Datasets Smart Upload Options Choose append, replace, skip/update duplicates, and optionally back up existing data first. Safe, precise control over data refreshes — e.g. update a list without duplicates.
Advaita Data Bridge Datasets Auto-Mapping & Preview Automatically matches file columns to dataset fields and previews rows before committing. Reduces upload errors and confirms data lands in the right place.
Advaita Data Bridge Datasets Data Retention Policies Set how long uploaded data is kept — 7 days, permanent or custom — after which it auto-deletes. Storage hygiene and data-governance/compliance.
Advaita Data Bridge Datasets View, Edit & Delete Datasets Preview records read-only, inspect structure, edit the schema, or remove a dataset. Day-to-day dataset housekeeping for data stewards.
Advaita Data Bridge Datasets Query & Export Records Search/filter records inside a dataset and export them (incl. CSV). Analysts pull specific slices of data for reports or handoff.
Advaita Data Bridge History & Audit Upload History Tracking Every upload is logged with who/when/how and success/failure/processing status, with summary counts. A full audit trail and quick confirmation that last night's load worked.
Advaita Data Bridge History & Audit Drill-Into Upload & Batch Management Open any upload for troubleshooting detail and manage/delete specific batches. Find the exact cause of a failed load and clean up bad batches.
Advaita Data Bridge Visual Pipeline Builder Drag-and-Drop Pipeline Builder A visual canvas to assemble source, transformation and destination blocks — no coding — with zoom, minimap and grid. Data engineers (and capable analysts) design how data moves and reshapes, visually.
Advaita Data Bridge Visual Pipeline Builder Source Nodes Pull data from PostgreSQL, MySQL, SQL Server, ClickHouse, MongoDB, Kafka, REST APIs, Webhooks or an existing Dataset, with column pick, filters and row caps. Combine data from many different systems into one workflow.
Advaita Data Bridge Visual Pipeline Builder Destination Nodes Write finished data into BigQuery, PostgreSQL, MySQL, SQL Server, ClickHouse, MongoDB or CSV. Deliver cleaned, combined data where the business consumes it.
Advaita Data Bridge Visual Pipeline Builder Transformation Nodes Map Columns, Filter Rows, Join, Aggregate, Remove Duplicates, Null Handling, Validate Schema, custom SQL Query, and Data Drop. Standardize, clean, enrich and summarize data without writing scripts.
Advaita Data Bridge Visual Pipeline Builder Preview Data (Test Before Run) Inspect the output of any node without writing to a destination. Confirm logic is correct before committing to a full run — a big time-saver.
Advaita Data Bridge Visual Pipeline Builder Pipeline Validation Checks a pipeline's configuration for problems before it goes live. Prevents avoidable failures by catching misconfigurations early.
Advaita Data Bridge Visual Pipeline Builder Draft, Publish, Pause & Run Save drafts, publish to make live/schedulable, pause active ones, and run on demand. A safe build-then-activate lifecycle; half-finished pipelines never run by accident.
Advaita Data Bridge Jobs, Scheduling & Monitoring Job History & Execution Tracking Every run is recorded with status, duration, records processed and trigger — searchable and filterable. The operational logbook for monitoring reliability and investigating failures.
Advaita Data Bridge Jobs, Scheduling & Monitoring Detailed Job Execution View Breakdown of records extracted/transformed/loaded, timing, logs and performance, with live auto-refresh. The go-to place for troubleshooting a failed or slow job, step by step.
Advaita Data Bridge Jobs, Scheduling & Monitoring Job Output Preview & Download View and download the actual records a job produced. Verify results and hand off output data without opening the destination.
Advaita Data Bridge Jobs, Scheduling & Monitoring Cancel Running Jobs Stop a job that's currently in progress. Halt a runaway or misconfigured run.
Advaita Data Bridge Jobs, Scheduling & Monitoring Pipeline Scheduling Run pipelines automatically — once, daily/weekly/monthly, or on a repeating interval. Automate recurring loads (e.g. a nightly sync) so no one has to press 'run'.
Advaita Data Bridge Jobs, Scheduling & Monitoring Scheduled Jobs Management Review all scheduled pipelines, see stats, enable/disable, remove upcoming runs or trigger now. Central control for the automated side of the operation.
Advaita Data Bridge Jobs, Scheduling & Monitoring Live Monitoring & Logs Real-time view of executing and recent jobs plus detailed execution and error logs. Ops teams watch active workloads and diagnose issues as they happen.
Advaita Data Bridge Jobs, Scheduling & Monitoring Trigger via API / Webhook Start pipelines from an incoming webhook or API call with secure, regenerable tokens. External systems and events kick off data workflows — true event-driven integration.
Advaita Data Bridge Jobs, Scheduling & Monitoring Auto-Run After Upload Automatically run associated pipelines on just the newly inserted/updated records after an upload. Connects manual uploads to automated downstream processing.
Advaita Data Bridge Forecasting & CRM Integration Vehicle Service Forecast A predictive node that forecasts each vehicle's next due service from repair-order and sales history, with tenant-configurable rules. Automotive dealerships/service networks proactively schedule customer service outreach.
Advaita Data Bridge Forecasting & CRM Integration Route Output into CRM Workflows Pipeline results are auto-assigned into CRM workflow stages with rule-based routing and a default catch-all. Turns raw data into actionable work — distribute leads/records to the right team and stage.
Advaita Data Bridge Forecasting & CRM Integration Master Form Upsert & Field Mapping Insert/update records in a master form and map pipeline columns to CRM form fields. Keeps a central source-of-truth record up to date and ready for CRM users.
Advaita Data Bridge Forecasting & CRM Integration Assignment, Filtering & Deduplication Control who gets records (by role/hierarchy/mapping) and prevent re-processing already-allocated records. Work is distributed fairly and no record gets actioned twice.
Advaita Data Bridge Forecasting & CRM Integration Test Allocation Before Running Preview exactly how records would be routed and mapped before running the real pipeline. Confidence that routing rules are correct before affecting live CRM data.
Advaita Data Bridge Forecasting & CRM Integration Metadata Allocation Engine Advanced routing with configurable rules, sampling, external mapping-file uploads, rule testing, stats and an audit trail. Sophisticated, auditable distribution of records to users/teams from external mapping data.
Advaita Data Bridge Warehouse & Streaming High-Speed Analytics Warehouse (ClickHouse) Publish dataset structures into ClickHouse and keep an analytics-ready 'gold' layer reconciled, with a status view. Powers fast reporting over large volumes for teams that outgrew operational DBs.
Advaita Data Bridge Warehouse & Streaming Kafka / Streaming Sync Kafka as a pipeline source and the backbone for streaming records in batches. Near-real-time flows and reliable high-volume record delivery between systems.
Advaita Data Bridge Files & Administration File Management Upload, list, preview, download, configure parsing, and delete files, with bulk delete and storage stats. A managed staging area for the raw files that feed datasets and pipelines.
Advaita Data Bridge Files & Administration Users, Roles & Settings Manage profile, application settings and role-based access within an organization/hierarchy context. Keeps access appropriate and secure across teams and business units.
Advaita Data Bridge Files & Administration System Status & Versioning A persistent online indicator and the current app version. Quick reassurance and reference for users and support.
Advaita Flow Visual Workflow Designer Drag-and-Drop Workflow Builder Build automations visually by dragging pre-built 'steps' onto a canvas and connecting them — no coding. Business/operations teams design processes (lead follow-up, notifications, data sync) themselves.
Advaita Flow Visual Workflow Designer Step Library (Search & Categories) A searchable panel of every trigger and action, grouped into Triggers, Integrations, Logic and Utilities. Quickly find the right building block and drop it into a flow.
Advaita Flow Visual Workflow Designer Step Configuration Panels Each step opens a guided form with plain-language fields, tooltips and validation. Non-technical users configure exactly what a step should do without code.
Advaita Flow Visual Workflow Designer Variable Picker & Expressions Pull data from earlier steps into later ones via a point-and-click picker. Personalize and connect data across steps so information flows automatically.
Advaita Flow Visual Workflow Designer Test Data Builder & Single-Step Testing Feed sample data in and run one step at a time to see the result before going live. Validate and debug an automation safely during design.
Advaita Flow Visual Workflow Designer Cloning & Template Reuse Duplicate a workflow or start from a saved template. Standardize best-practice processes and roll out variations quickly.
Advaita Flow Visual Workflow Designer Versioning & Import/Export Version history per workflow plus export/import as files. Track changes, roll back mistakes, and move automations between environments.
Advaita Flow Triggers (What Starts a Workflow) Manual / On-Demand Start a workflow instantly with a click or provided input. Ad-hoc runs and testing before automating.
Advaita Flow Triggers (What Starts a Workflow) Scheduled Run automatically on a recurring schedule (daily, weekly, etc.). Automate recurring jobs like daily reports, reminders or data refreshes.
Advaita Flow Triggers (What Starts a Workflow) Inbound Webhook Each workflow gets a unique URL any external app can call to start it in real time. Connect third-party systems and websites so events kick off automations.
Advaita Flow Triggers (What Starts a Workflow) CRM Form Event Starts the moment a CRM record is created, updated or deleted. React instantly to CRM activity — e.g. auto-message a new lead.
Advaita Flow Triggers (What Starts a Workflow) Meta / Facebook Lead Ads Fires whenever someone submits a lead form on a Facebook/Instagram ad. Capture ad leads in real time into follow-up and CRM.
Advaita Flow Triggers (What Starts a Workflow) Kafka Message Starts when an event arrives on an enterprise event stream (Kafka topic). Trigger automations from real-time business events at scale.
Advaita Flow Triggers (What Starts a Workflow) Google Sheets Runs when a row is added or updated in a Google Sheet. Automate downstream actions whenever a sheet changes.
Advaita Flow Triggers (What Starts a Workflow) Incoming SMS & Email Starts on an inbound text message or new email, with sender/keyword filters. Auto-respond to inbound messages and emails.
Advaita Flow Triggers (What Starts a Workflow) Allocation Event Fires when a record is assigned, reassigned or unassigned. Automate notifications and next steps whenever work is distributed.
Advaita Flow CRM Integration Read CRM Records Pulls records from any CRM form using filters for downstream steps. Fetch leads/contacts/cases to enrich, message or report on them.
Advaita Flow CRM Integration Submit & Update CRM Records Creates or updates records in CRM forms directly from a workflow. Push captured data (ads, web forms, sheets) into the CRM without manual entry.
Advaita Flow CRM Integration Master-Form Upsert with Allocation Adds/updates a master-form record and distributes it into the right workflow stages. Keep one source of truth while auto-routing records to the right processes.
Advaita Flow CRM Integration Assign / Reallocate Records Assign incoming records to users/teams or reassign existing ones. Automate lead distribution and rebalancing so every lead has an owner instantly.
Advaita Flow CRM Integration Bulk Upsert (Batch) Processes many records at once with safe, duplicate-proof batching. Import or sync large volumes into the CRM reliably.
Advaita Flow CRM Integration Duplicate Prevention Uses configurable keys to avoid creating duplicate records. Keeps CRM data clean when the same lead comes from multiple channels.
Advaita Flow Smart Allocation & Queues Rule-Based & AI-Powered Allocation Decides who a record goes to — by fixed rules or an AI recommendation matching records to the best agent. Route leads/cases fairly and intelligently to maximize conversion and balance workload.
Advaita Flow Smart Allocation & Queues Allocation Queues Places records into prioritized queues for orderly distribution. Manage high volumes with priority handling instead of first-come chaos.
Advaita Flow Smart Allocation & Queues Data Sampling Selects a representative subset via random, stratified or weighted sampling. QA/audit teams pick samples for review (call audits, compliance checks).
Advaita Flow Communication & Messaging WhatsApp Business Messaging Sends text and pre-approved template messages over WhatsApp. Reach customers for confirmations, reminders and campaigns.
Advaita Flow Communication & Messaging WhatsApp Template Builder Visual editor for WhatsApp templates (header, body, footer, buttons) with live mobile preview, validation and test-send. Create and submit compliant templates and preview exactly how they'll look.
Advaita Flow Communication & Messaging Email, SMS & Push Send emails (Gmail/Zoho/SMTP), text messages and app push notifications as steps. Keep customers and staff informed across every channel from one automation.
Advaita Flow Communication & Messaging Zulip Team Messaging Posts direct or channel messages to Zulip. Internal teams get automated alerts and updates in their collaboration tool.
Advaita Flow Communication & Messaging Reusable Communication Connectors Save provider credentials once as a 'connector' and reuse across workflows, with a test button. Configure providers centrally; everyone builds messaging automations without re-entering credentials.
Advaita Flow Logic & Control Flow Conditional Branching (IF) Sends the workflow down different paths based on conditions, incl. nested AND/OR. 'If this, then that' logic — VIP leads get a call, others an email.
Advaita Flow Logic & Control Flow Switch / Multi-Way Routing Routes to one of many branches based on a value. Route records by region, product or status to the correct process.
Advaita Flow Logic & Control Flow Loop Over Items (For Each) Repeats steps for every item in a list. Process each lead/row/record in a batch individually.
Advaita Flow Logic & Control Flow Merge Branches Recombines multiple paths into a single flow. Bring parallel work back together before a final step.
Advaita Flow Logic & Control Flow Data Validation Checks data meets required rules before continuing. Stop bad or incomplete data from moving downstream.
Advaita Flow Data, Files & Integrations HTTP / API Connector Calls any external web API to send or fetch data. Connect to virtually any third-party system that isn't a built-in connector.
Advaita Flow Data, Files & Integrations Databases (MongoDB, MySQL, ClickHouse) Runs queries and operations against databases from a workflow. Read/write operational data and analytics stores as part of an automation.
Advaita Flow Data, Files & Integrations Google Sheets Read/Write Reads and writes rows in Google Sheets. Use spreadsheets as a lightweight data source or output.
Advaita Flow Data, Files & Integrations Facebook Ads — Get Leads Retrieves lead-form submissions from Meta ad campaigns. Pull ad leads into the CRM and follow-up flows.
Advaita Flow Data, Files & Integrations Kafka Producer/Consumer Publishes and reads enterprise event-stream messages. Integrate with large-scale, event-driven architectures.
Advaita Flow Data, Files & Integrations File Extract Uploads a file and extracts contents into structured data from JSON, CSV, PDF, Excel, XML, HTML and text. Turn documents and exports into usable data for the workflow.
Advaita Flow Data, Files & Integrations Spreadsheet Operations Read, append, update, delete and export spreadsheet rows. Automate spreadsheet-based data management without manual editing.
Advaita Flow Data, Files & Integrations Data Mapper & Transformation Maps and reshapes data fields from one format to another between steps. Make data from one system fit what another expects, so integrations just work.
Advaita Flow Data, Files & Integrations AI Processing Step Runs data through an AI model to summarize, classify or generate text. Add intelligence — e.g. auto-summarize an inquiry or draft a reply.
Advaita Flow Data, Files & Integrations Log & Debug Step Captures and displays data at any point in the workflow. Inspect what's happening inside a running automation to troubleshoot.
Advaita Flow Webhooks, Monitoring & Governance Outbound Webhooks Sends data out to any external URL when a step runs, with a management console for inbound/outbound. Push events from Flow into other tools and oversee all connection points.
Advaita Flow Webhooks, Monitoring & Governance Live Execution Progress Shows a workflow running in real time with per-step status on the canvas. Watch automations execute and immediately spot where something stops.
Advaita Flow Webhooks, Monitoring & Governance Node Execution History Records inputs, outputs and results of each step from past runs. Audit exactly what happened in any run and diagnose issues after the fact.
Advaita Flow Webhooks, Monitoring & Governance Monitoring & Analytics Dashboards Real-time workflow health plus reports on usage, execution volumes and performance. Keep an eye on all automations and measure adoption and efficiency.
Advaita Flow Webhooks, Monitoring & Governance Workflow Template Gallery Browse ready-made templates, save your own, and share with your team, with template analytics. Get started fast with proven patterns and standardize processes.
Advaita Flow Webhooks, Monitoring & Governance Per-Workflow Execution Settings Configure retries, concurrency limits, timeouts, logging level and notifications per workflow. Tune reliability — auto-retry on failure, cap parallel runs, get alerted on failure.
Advaita Flow Webhooks, Monitoring & Governance Secure Multi-Tenant Access & Audit Isolates each org's data, enforces SSO and role-based permissions, and records an audit log. Data security, controlled access and accountability for enterprises and IT/compliance.
Advaita Workspace (Auth & Identity) Sign-In & Single Sign-On Single Sign-On (SSO) Sign in once through a secure central login and reach every Advaita app without logging in again. The daily front door to the platform; one place for IT to control access.
Advaita Workspace (Auth & Identity) Sign-In & Single Sign-On Social & Enterprise Login Sign in with Google, Microsoft, GitHub, Facebook or Apple instead of a new password. Speeds onboarding for orgs standardized on Google Workspace or Microsoft 365.
Advaita Workspace (Auth & Identity) Sign-In & Single Sign-On Self-Service & First-Login Password Reset a forgotten password by email link; new users set their own password on first login. Reduces help-desk tickets and lets employees recover access anytime.
Advaita Workspace (Auth & Identity) Sign-In & Single Sign-On Change Password & Email Verification Change your password anytime; new email addresses confirmed via a verification link. Ongoing account hygiene and confidence that contact emails are genuine.
Advaita Workspace (Auth & Identity) Sign-In & Single Sign-On Multi-Factor Authentication (MFA) readiness Tracks whether each user has MFA enabled and guides setup for stronger protection. Security teams use the adoption view to push staff toward two-step verification.
Advaita Workspace (Auth & Identity) Sign-In & Single Sign-On Secure Sessions & Single Logout Sessions refresh automatically, time out after inactivity, and logging out of one app signs out everywhere. Protects shared/unattended devices and keeps the suite seamless.
Advaita Workspace (Auth & Identity) Multi-Tenant Workspaces Isolated Tenant Workspaces Each company gets a fully separated workspace with its own users, data, settings and branding. The SaaS foundation — many companies safely use one platform with private, separate data.
Advaita Workspace (Auth & Identity) Multi-Tenant Workspaces Subdomain / Branded Login Each tenant is reachable at its own web address; the platform recognizes the company before login. A branded, recognizable entry point that routes users to the right workspace.
Advaita Workspace (Auth & Identity) Multi-Tenant Workspaces Cross-Tenant Security Protection Continuously verifies a user's identity matches the workspace, blocking and logging any cross-company attempt. Protects against accidental or malicious cross-company access; every attempt is recorded.
Advaita Workspace (Auth & Identity) Multi-Tenant Workspaces Per-Tenant Application Access Controls which Advaita apps a company may use, blocking un-purchased apps before login. Provision apps per customer; users only see the apps their company subscribes to.
Advaita Workspace (Auth & Identity) Tenant Provisioning & Platform Admin One-Click Tenant Provisioning A super-admin creates a new customer workspace — first admin, isolated database, login config and app set — in one guided flow. Onboard a new customer company quickly and consistently, no manual technical setup.
Advaita Workspace (Auth & Identity) Tenant Provisioning & Platform Admin Tenant Management Console A central console to view, edit and manage every workspace, its status, industry, size and app access. The platform operator's control room for the entire customer base.
Advaita Workspace (Auth & Identity) Tenant Provisioning & Platform Admin Platform-Wide Dashboard & Analytics A cross-company overview — total tenants, app adoption, activity trends and a live feed — with search, filter and CSV export. Executives and ops monitor platform health, growth and usage across all customers.
Advaita Workspace (Auth & Identity) Tenant Provisioning & Platform Admin Break-Glass Admin Password Reset Securely reset a locked-out customer administrator's password, with a mandatory recorded justification. Emergency recovery when a customer's own admin is locked out; every action is audited.
Advaita Workspace (Auth & Identity) Organization & Structure Organization Management Create/manage organizations (business units) with contact details, regional settings and enabled features. The mandatory first setup step modeling the company's real-world structure.
Advaita Workspace (Auth & Identity) Organization & Structure Feature Access Toggles per Org Enable/disable capabilities per org — Hierarchy, Workflow Designer, Reporting, Analytics, API, Custom Branding. Tailor each business unit's toolset to what it actually needs.
Advaita Workspace (Auth & Identity) Organization & Structure Organizational Hierarchy Builder Define custom hierarchy levels (Division → Department → Team) and build a tree with a live preview. Establishes the org chart that later drives who can see which data.
Advaita Workspace (Auth & Identity) Organization & Structure Multi-Org Switching (No Re-Login) Users in multiple organizations switch their active workspace from a dropdown; everything updates instantly. Regional managers and shared-services staff move between units seamlessly.
Advaita Workspace (Auth & Identity) Organization & Structure Reporting-Line / Superior Mapping Defines who reports to whom, incl. multi-level chains and multiple superior levels. Powers approval workflows and ensures information flows up the management chain.
Advaita Workspace (Auth & Identity) User Management User Lifecycle Management Create, view, edit, activate/deactivate, unlock and delete accounts, with grid/table views, search and filters. Onboard staff, manage access over time, and offboard them.
Advaita Workspace (Auth & Identity) User Management Multi-Org & Multi-Role Assignment A single user can belong to several organizations and hold several roles, with a primary organization. Reflects real staff who work across departments or wear multiple hats.
Advaita Workspace (Auth & Identity) User Management Email Invitations & Onboarding Invite users by email (individually or bulk), track/resend/cancel invites, and let invitees self-set-up. A friendly, self-serve way to bring team members onboard.
Advaita Workspace (Auth & Identity) User Management Bulk User Import/Export Create many users at once from a file and export the user list. Fast setup for large teams and easy record-keeping for audits/migrations.
Advaita Workspace (Auth & Identity) User Management Admin Reset & Self-Service Profile Admins reset any user's password; users view and update their own profile and primary org. Everyday support plus letting employees keep their details current.
Advaita Workspace (Auth & Identity) User Management Per-User Activity History A viewable trail of each user's actions and account changes. Managers/security review what a specific person did for compliance or investigations.
Advaita Workspace (Auth & Identity) Roles, Permissions & Access (RBAC) Role Management Create standard and custom roles with priority, scope, inheritance, optional expiry and cloning. Define roles once and assign to many users — the scalable way to manage access.
Advaita Workspace (Auth & Identity) Roles, Permissions & Access (RBAC) Permission Catalog A central, searchable list of every granular permission by application, module and action. The master reference admins use to decide what each role or user can do.
Advaita Workspace (Auth & Identity) Roles, Permissions & Access (RBAC) Role-to-Permission Assignment Assign permissions via an App → Module → Permission tree, where a parent includes its children. Defines what each job function can do, following least-privilege.
Advaita Workspace (Auth & Identity) Roles, Permissions & Access (RBAC) User-Level Overrides Grant or remove a specific permission for one user as an exception that beats their role. Handles one-off cases without creating a whole new role.
Advaita Workspace (Auth & Identity) Roles, Permissions & Access (RBAC) Application Access Control A high-level gate deciding which apps a role can open at all; applies at next login. Keeps each person's workspace focused on only the apps relevant to their job.
Advaita Workspace (Auth & Identity) Roles, Permissions & Access (RBAC) Hierarchy-Based Data Permissions Restricts which parts of the org's data a user sees by assigning hierarchy nodes (parent includes children). An agent sees only their department; a BU head sees the whole unit.
Advaita Workspace (Auth & Identity) Roles, Permissions & Access (RBAC) Effective-Permission & Access Checks Instantly shows a user's effective permissions and answers 'can this user do X?' in real time. Users only see the buttons, pages and data they're actually allowed to use.
Advaita Workspace (Auth & Identity) Status, Branding & Dashboards Custom User Statuses & Rules Define custom account statuses beyond active/inactive, with history and status-based access rules. Model real workforce states (on-leave, suspended) and restrict access accordingly.
Advaita Workspace (Auth & Identity) Status, Branding & Dashboards Tenant Logo & Branding Upload a custom logo (up to 10 MB) and logo text per tenant, shown in the header and browser tab. Each customer sees their own brand — a white-labeled, professional experience.
Advaita Workspace (Auth & Identity) Status, Branding & Dashboards Theme & Appearance Controls Choose light/dark mode and color themes, with a per-org default and 'follow system'. Personal comfort and accessibility plus a consistent branded look.
Advaita Workspace (Auth & Identity) Status, Branding & Dashboards Role-Aware Admin Dashboard A home screen adapting to the viewer with KPI cards, charts, activity feed and quick actions. At-a-glance view of adoption, security health and risks, with one-click common tasks.
Advaita Workspace (Auth & Identity) Status, Branding & Dashboards Security Overview & Risk Flags Highlights MFA adoption, failed logins, active/inactive users, pending invites and unassigned users. Proactively spot and fix weak spots like disabled MFA or users with no roles.
Advaita Workspace (Auth & Identity) Audit, Notifications & Integrations Comprehensive Audit Trail Records activity and security events (incl. blocked escalation attempts); view by user/org/tenant, filter and export. Essential for compliance, investigations and access reviews — a defensible record of who did what.
Advaita Workspace (Auth & Identity) Audit, Notifications & Integrations In-App Notifications System and security alerts with an unread badge; mark read, archive or delete. Keeps admins and users informed of important events without leaving the platform.
Advaita Workspace (Auth & Identity) Audit, Notifications & Integrations External API Integrations & Templates Configure, test and manage third-party API connections with pre-built vendor templates, health checks and versioning. Connect Advaita to a customer's other systems quickly, using proven templates.
Advaita Workspace (Auth & Identity) Audit, Notifications & Integrations External Identity Mapping Define external identity fields and map users to their identifiers in other systems. Bridges Advaita identities with HR/ERP/ticketing so records line up across tools.
Advaita Workspace (Auth & Identity) Audit, Notifications & Integrations Work Allocation & Capacity Surfaces who's available for assignment, their teams, skills and workload capacity. Managers distribute work fairly based on who is free and appropriately skilled.
Advaita Insights Dashboards & Visualizations Interactive Dashboards Build, view and edit visual dashboards combining charts, tables and metrics; panels drag, resize and rearrange. Assemble at-a-glance KPI views; managers open them daily to monitor performance.
Advaita Insights Dashboards & Visualizations Rich Chart Library Column/bar, line/spline, area, pie/donut, funnel/pyramid and radar/polar charts. Pick the chart that best tells the story — trends, part-to-whole, funnels, comparisons.
Advaita Insights Dashboards & Visualizations 3D Charts Selected visuals in a three-dimensional, presentation-ready style. Executive and customer-facing dashboards where visual emphasis matters.
Advaita Insights Dashboards & Visualizations Gauges & KPI Meters Shows a single important number against a target on a dial. Track goal attainment (quota %, SLA compliance) at a glance.
Advaita Insights Dashboards & Visualizations KPI Cards / Scorecards Headline metrics as clean number tiles with supporting context. The 'top row' of dashboards giving leadership the key numbers before drill-down.
Advaita Insights Dashboards & Visualizations Data Tables Detailed records in a sortable, paginated table with page-size controls. For users who need the underlying rows alongside charts.
Advaita Insights Dashboards & Visualizations Pivot Tables Cross-tabulates data by rows and columns with automatic aggregation. Finance/analytics slice metrics across dimensions (product by region by month).
Advaita Insights Dashboards & Visualizations Kanban Boards Displays records as cards organized into status columns. Track work or deal progress visually (leads by stage, tasks by status).
Advaita Insights Dashboards & Visualizations Schedule / Timeline View Presents data on a time-based schedule view. Time-slotted or activity-over-time monitoring within a dashboard.
Advaita Insights Exploration, Filters & Drill-Down Interactive Filter Controls On-dashboard dropdowns, multi-select, list boxes, input boxes and date/range pickers that instantly refilter every panel. Non-technical users slice results themselves without asking an analyst.
Advaita Insights Exploration, Filters & Drill-Down Default & Expandable Filters Dashboards open with sensible default filters and offer expandable panels for deeper refinement. Each user lands on the most relevant view first, then narrows further.
Advaita Insights Exploration, Filters & Drill-Down Drill-Down (Multi-Level) Click into a chart/table to move from summary through progressively detailed levels. A manager sees total sales → region → city → individual deals, exploring the 'why'.
Advaita Insights Exploration, Filters & Drill-Down Saved Filter Views Save a filter combination as a reusable bookmark, incl. a personal auto-loading default. Each user keeps favorite cuts of a shared dashboard (e.g. 'my territory').
Advaita Insights Exploration, Filters & Drill-Down Raw Data Inspection Pull the raw underlying rows behind any panel on demand. Analysts validate a surprising number by inspecting the exact records.
Advaita Insights Reports & Exports Export to Excel / CSV (Filter-Aware) Download the data behind a panel, respecting current filters and drill level. Take live dashboard data into spreadsheets for offline analysis or sharing.
Advaita Insights Reports & Exports Pivot Export with Aggregation Exports pivot tables with calculated totals intact. Finance hands off ready-made cross-tab summaries without re-computing.
Advaita Insights Reports & Exports PDF / Image Export Capture dashboards or panels as PDF/image files. Circulate polished snapshots in meetings, board packs and emails.
Advaita Insights Reports & Exports Dashboard Snapshots / Thumbnails Stores a preview image for each dashboard. Makes the dashboard gallery easy to browse and recognize.
Advaita Insights Data Sources & Modeling Multiple Database Connections Connect to MySQL, PostgreSQL, SQL Server, ClickHouse and MongoDB with testing and activate/deactivate. Plug Insights into wherever the company's data already lives — no migration.
Advaita Insights Data Sources & Modeling Table & Column Browsing Explore the tables and columns available in a connected database. Report builders discover what data is available while designing a panel.
Advaita Insights Data Sources & Modeling Joins / Data Blending Combine data from multiple tables using defined, reusable joins. Merge related data (orders + customers + products) into one view.
Advaita Insights Data Sources & Modeling File Upload as a Data Source Upload files (spreadsheets) to use as dashboard data. Bring in ad-hoc or external data not yet in a central database.
Advaita Insights CRM Analytics (Live) Published Forms Analytics Lists all CRM forms published for analytics with record counts and last-updated times. See which forms are actively collecting data and how much.
Advaita Insights CRM Analytics (Live) Form Records Explorer Browses submitted records for a form, paginated, with the form's fields. Inspect and analyze real CRM submissions (leads, applications, requests).
Advaita Insights CRM Analytics (Live) Pipeline / Stage Analytics Rolls up submissions by stage per day, incl. completed and rejected counts over a time window. Track how records move through stages and where they stall — a live funnel view.
Advaita Insights Collaboration & Organization Dashboard Comments Post and read comments attached to a dashboard. Discuss what a chart means and capture decisions in context.
Advaita Insights Collaboration & Organization Dashboard & Change History Keeps a history of dashboard and setup changes and views. An audit trail and accountability for who changed or viewed what.
Advaita Insights Collaboration & Organization Groups & Sub-Groups Organize dashboards into groups and sub-groups. Larger orgs keep dozens of dashboards tidy by department or team.
Advaita Insights Collaboration & Organization Sharing & Access Control Grant access to specific dashboards by role or individual user. Share a dashboard with exactly the right audience with fine-grained control.
Advaita Insights Administration & Security User Management Create, update, activate/deactivate and delete users; bulk-upload; reset passwords. Onboard whole teams quickly and manage access as staff change.
Advaita Insights Administration & Security Roles & Permissions Define roles with granular permissions mapped to users and dashboards. Enforces 'who can see and do what' for governance and compliance.
Advaita Insights Administration & Security Single Sign-On (SSO) Sign in through Keycloak, Microsoft or Google. Employees use their existing corporate login; IT keeps central control.
Advaita Insights Administration & Security Multi-Tenant Isolation Keeps each org's data and dashboards strictly separated, enforced from the login token. Securely serve many organizations from one deployment.
Advaita Insights Administration & Security Usage Tracking Records login activity and dashboard views. Admins understand adoption — which dashboards are used, by whom, how often.
Advaita Insights Administration & Security Log Download Download system/activity logs. Administrators and support troubleshoot and audit.

CRM

Category Feature What it does Where / Purpose used
Form Building Form Builder (Drag & Drop) Build professional forms visually by dragging fields onto a canvas, arranging sections and multi-column layouts, and publishing — no coding. Admins/business teams create the data-entry screens behind every process (lead capture, onboarding, service requests, surveys) without waiting on IT.
Form Building AI-Assisted Form Generation Describe the form you need in plain language and pick a business type; the system generates a ready-to-edit form. Non-technical users get a working form draft in seconds, then refine it.
Form Building Rich Field Library (40+ types) A wide catalog of fields: text, email, phone, number/currency, dropdowns, checkboxes, multi-select, date/time, file & image upload, signature, rating/NPS, address & geolocation, sliders, barcode scanner, calculated & layout elements. Capture virtually any information — from a name to a GPS-stamped site inspection — with the right control for each field.
Form Building Field Configuration & Validation Labels, placeholders, help text, defaults, min/max rules, input masks, custom validation patterns and error messages per field. Ensures clean, accurate data at entry and reduces downstream rework.
Form Building Conditional Logic (Show / Enable / Require) Fields appear, unlock, or become mandatory based on earlier answers (e.g. a 'Rejection Reason' that shows only when 'Rejected'). Keeps forms short and relevant, guiding agents through disposition-based flows.
Form Building Calculated / Formula Fields Automatically computes values from other fields (totals, scores, derived values) via a formula editor. Eliminates manual math and keeps figures always accurate.
Form Building Field-Level Permissions & PII Flagging Per-role control of whether each field is visible, editable, or required; flag sensitive fields as PII/confidential. Protects sensitive customer and financial data so staff see only what their role allows.
Form Building Reusable Option Sets Central, reusable choice lists (states, products, statuses) incl. multi-level lists, with CSV import/export. Maintain a value list once and reuse everywhere, keeping options consistent org-wide.
Form Building Question Sets Groups of reusable questions/fields assembled and shared across forms and stages. Speeds up form creation by reusing standardized question sets.
Form Building Form Settings (Behavior, Branding & Access) Control submit text, success messages/redirects, reference numbers, drafts & auto-save, availability windows, submission caps, CAPTCHA/anonymous access, branding and layout style. Tune each form to its audience — from a branded public registration with a deadline to an internal auto-saving form.
Form Building Save as Draft & Auto-Save Save partially completed forms and resume later; auto-save at intervals with unsaved-change warnings. Prevents data loss on long forms and lets agents pause and resume.
Form Building Form Versioning & Publishing Forms move draft → published with version history and preserved previous versions. Safe, controlled updates to live forms with a record of what changed.
Enterprise Form Configuration Location Capture Records the submitter's GPS location on open/submit/draft with accuracy thresholds, IP fallback and manual entry. Ideal for field teams and site inspections that must verify where data was collected.
Enterprise Form Configuration Approval Workflows Routes a submission through one or more levels of sign-off, with lock-while-pending, require-all-approvers, and comment-on-reject options. Enforces governance and accountability before anything proceeds.
Enterprise Form Configuration Escalation Engine Automatically flags, escalates and re-routes records when conditions are met or items go unattended, incl. SLA-breach handling. Ensures overdue or exceptional cases get attention and SLAs are met.
Enterprise Form Configuration Master Link (Parent–Child Forms) Two-way link between a form and its parent 'master' form so shared data stays in sync. Keeps information consistent across a multi-step process and avoids re-entering customer details.
Enterprise Form Configuration Unique Field Enforcement Prevents duplicate submissions by enforcing uniqueness on chosen fields (e.g. phone, email). Stops duplicate leads or records from being created.
Enterprise Form Configuration Embedded Resources & SOPs Attaches reference documents, scripts and standard operating procedures into the agent's working screen. On-screen guidance without switching tabs, improving speed and consistency.
Enterprise Form Configuration Automated Reminders Configurable follow-up reminders tied to record date fields, with execution history. Drives follow-through on callbacks and deadlines so touchpoints aren't missed.
Enterprise Form Configuration Change History & Audit Capture Detailed audit trail of changes/events on a record, with configurable field-level change tracking. Traceability and compliance — always see who changed what and when.
Workflows & Process Automation Multi-Stage Form Workflows Pipelines where records move through defined stages, each with its own form, rules and views. Powers end-to-end processes like lead management, onboarding and support.
Workflows & Process Automation SimpleFlow (Status-Driven Flows) A lighter single-form flow where records move through custom statuses via a transition matrix; list or Kanban view. Perfect for ticket-style use cases needing statuses but not full multi-stage complexity.
Workflows & Process Automation Auto-Allocation & Assignment Rules Automatically routes and assigns records on submission via Round Robin, Least Loaded, Capacity-Based, Self, Queue, Manual or read-from-field. Distributes incoming work fairly and instantly without a manager assigning each record.
Workflows & Process Automation Scheduled Allocation Rules Background rules that run daily to evaluate and re-route/reassign records by date and field conditions. Handles time-based scenarios like escalating stale leads every morning.
Workflows & Process Automation Data Drop Rules (Drop / Move) Rules that remove or reassign records by condition, on upload or schedule, with cooling-off and SLA windows. Keeps pipelines clean by pruning stale/invalid records and moving records where they belong.
Workflows & Process Automation Stage Filters, Columns & Views Per-stage searchable filters, sortable displayed columns, and quick static filters (New, Allocated, Drafts, Completed). Each team sees and finds records the way that suits their work.
Workflows & Process Automation Cross-Workflow Routing Rules can send a record from one workflow directly into a stage of another workflow. Enables handoffs across teams — e.g. a qualified lead into the sales workflow.
Workflows & Process Automation Record Reallocation (Bulk) Reassign records/submissions between owners or teams individually or in bulk, with history and one-click undo. Managers rebalance workloads, cover absences, or reorganize teams quickly.
Workflows & Process Automation Ticketing / Work Queues Full ticket lifecycle with stage queues and claim/assign/release and status transitions. Shared team queues where agents pick up, work and progress tickets or cases.
Workflows & Process Automation Action Buttons Configurable buttons on forms that trigger custom actions or external API calls. Launch integrations or business actions directly from a record.
Records & Data Management Master Submissions Hub A central grid for any 'Master' form to search, filter, view, edit, export, allocate and delete submissions. One place to manage all submissions of a form and route them into workflows.
Records & Data Management Allocation Setup (Master Forms) Controls auto-allocation on submit, pre-approved workflow/stage targets, duplicate-prevention, field mappings and user-filter presets. Standardizes how records flow from a master form into the right workflow and owner.
Records & Data Management Bulk Data Import (Upsert) Imports and updates records in bulk into master forms, matching rows to existing records via key fields. Loads large batches of leads/records from external sources and keeps them updated.
Records & Data Management CSV Import & Export Import data via CSV into forms and option sets; export submissions to CSV (all or selected). Easily bring in existing data and pull data out for reporting or sharing.
Records & Data Management Data Drop History Audit view of every bulk upload/run and the per-record decisions the rules made. Verify and troubleshoot exactly what happened during imports and cleanups.
Records & Data Management Record View (3-Panel Workspace) Agent workspace with customer details, the form, and a right panel for communication, allocation, extensions and files. Everything for a record on one screen — work and communicate without switching tabs.
Records & Data Management Full Record History & Audit Trail Chronological history of status changes, stage moves, field changes, notes, communications and interactions. Complete traceability for compliance, handoffs and understanding a record's journey.
Records & Data Management Custom Record ID Formats Auto-generated reference numbers using custom prefixes and variables (e.g. LEAD-001) with live preview. Business-friendly identifiers for tracking and customer reference.
Records & Data Management Global Search Fast search across records and customer context from anywhere in the app. Instantly find the right record or customer without navigating menus.
Access Control & Security Granular Access Grants Grant View/Edit/Submit/Delete on specific forms or workflows to a user, role or organization, with expiry and notes. Precisely control who can do what, enforcing data security and role-based policy.
Access Control & Security Data Visibility Rules Control which records users see — My Records, My Team's (by hierarchy depth), Same Role, or All — with overrides and a preview tool. Each person sees only records appropriate to their role, while managers get the broader view.
Access Control & Security Master Grid Permissions Per-master-form control of record visibility (show all vs search-only) plus export/delete/allocate/configure by role. Protects sensitive lists and restricts high-impact actions to authorized roles.
Communication & Notifications Multi-Channel Communication Reach contacts from a record via Call, SMS, WhatsApp and Email, with logged communication history. Engage customers on their preferred channel without leaving the CRM.
Communication & Notifications Call Logging Captures call outcomes into each record's communication log, incl. inbound-call webhooks. A reliable trail of call activity and outcomes for follow-up and reporting.
Communication & Notifications Communication Templates Reusable, previewable templates for email, SMS and other channels, organized by category and channel. Send consistent, branded, on-message communications quickly.
Communication & Notifications Notification Rules & Center Event-driven alerts (stage entry/exit, assignment, SLA warning/breach, escalation) in-app, push or email, to configurable audiences. Keeps the right people informed the moment something needs attention.
Documents & Reporting PDF Generation & Templates Design PDF templates and generate polished PDFs from record data, individually or in bulk (fixed & flowing layouts). Produce contracts, receipts and confirmations automatically from CRM data.
Documents & Reporting File Storage & Attachments Upload, download, share and manage files attached to records, incl. files captured through form fields. Keep all supporting documents for a record organized in one place.
Documents & Reporting Dashboards & KPIs Role-aware dashboard with KPI cards (records, active workflows, SLA compliance), charts and recent activity. A real-time command center to monitor performance, workload and pipeline health.
Documents & Reporting Reporting & Exports Configurable tabular reports over record data with CSV/export output. Pull the specific views and data needed for analysis and sharing.
Platform & Integrations Extensions Marketplace A catalog of extensions/integrations that can be enabled, disabled and configured per organization, with activity logs. Extend the CRM with additional integrations without custom development.
Platform & Integrations Dialer / Telephony Settings Configuration for telephony/dialer integration used by in-record calling. Connect the CRM to phone systems so agents can call contacts and capture activity.
Platform & Integrations AI Insights Settings A configuration area for AI-assisted insights integration. Set up smart assistance for teams that opt in.
Platform & Integrations External API Integrations Connect forms and fields to external APIs, incl. auto pre-filling field values from external systems by record ID. Keep CRM data connected to other business systems and cut manual entry.
Platform & Integrations Organizations & Hierarchy Create/manage organizations and their hierarchy, and switch organization context from the top bar. Supports multi-unit businesses organizing data, teams and visibility by structure.
Platform & Integrations Application Switcher & Themes Switch between Advaita apps without re-logging in, and change UI theme (incl. dark mode) instantly. A seamless, personalized experience across multiple Advaita products.

Data Bridge

Category Feature What it does Where / Purpose used
Workspace & Dashboard Operations Dashboard A landing screen showing real-time health of your data operation — pipelines, jobs, what's running now, and overall success rate. Managers and engineers spot problems at a glance and jump into common tasks.
Workspace & Dashboard Visual Analytics & Trend Charts Charts of job outcomes over the last 7 days, pipelines by status, and connections by type. Identify 'problem days', track reliability trends, and report status.
Workspace & Dashboard Quick Actions & Live Activity Feed One-click shortcuts to create pipelines/connections/uploads plus a live feed of recent runs with counts and duration. Speeds everyday work and keeps everyone aware of what just happened.
Workspace & Dashboard Organization Switcher (Multi-Tenant) Switch between organizations/divisions, keeping each one's data and settings separated. Companies or service providers managing data across business units or client accounts.
Workspace & Dashboard Themes, Global Search & Notifications Light/dark toggle, global search and a notification bell. Everyday quality-of-life for users who live in the tool.
Data Connections Connect to Sources & Destinations Secure connections to MySQL, PostgreSQL, SQL Server, MongoDB, SQLite, ClickHouse, BigQuery, Kafka, REST APIs and files (CSV/Excel/JSON). Register databases, warehouses and apps once, then reuse across many pipelines.
Data Connections Test Connection & Schema Discovery Test a connection before saving and auto-read the available tables and columns. Catches bad credentials early and saves manually typing table structures.
Datasets Define a Dataset Schema Create a reusable template describing each field's name, type, required/unique/indexed, defaults and limits. Define your data structure once so every upload and pipeline knows what clean data looks like.
Datasets Manual or Auto-Detect Schema Add fields one by one or upload a sample file and let the system detect columns. Non-technical users start quickly from a spreadsheet they already have.
Datasets Upload Data (CSV/Excel/JSON) Import data into a dataset by drag-and-drop (files up to 50 MB). The simplest way to get real business data into the platform.
Datasets Smart Upload Options Choose append, replace, skip/update duplicates, and optionally back up existing data first. Safe, precise control over data refreshes — e.g. update a list without duplicates.
Datasets Auto-Mapping & Preview Automatically matches file columns to dataset fields and previews rows before committing. Reduces upload errors and confirms data lands in the right place.
Datasets Data Retention Policies Set how long uploaded data is kept — 7 days, permanent or custom — after which it auto-deletes. Storage hygiene and data-governance/compliance.
Datasets View, Edit & Delete Datasets Preview records read-only, inspect structure, edit the schema, or remove a dataset. Day-to-day dataset housekeeping for data stewards.
Datasets Query & Export Records Search/filter records inside a dataset and export them (incl. CSV). Analysts pull specific slices of data for reports or handoff.
History & Audit Upload History Tracking Every upload is logged with who/when/how and success/failure/processing status, with summary counts. A full audit trail and quick confirmation that last night's load worked.
History & Audit Drill-Into Upload & Batch Management Open any upload for troubleshooting detail and manage/delete specific batches. Find the exact cause of a failed load and clean up bad batches.
Visual Pipeline Builder Drag-and-Drop Pipeline Builder A visual canvas to assemble source, transformation and destination blocks — no coding — with zoom, minimap and grid. Data engineers (and capable analysts) design how data moves and reshapes, visually.
Visual Pipeline Builder Source Nodes Pull data from PostgreSQL, MySQL, SQL Server, ClickHouse, MongoDB, Kafka, REST APIs, Webhooks or an existing Dataset, with column pick, filters and row caps. Combine data from many different systems into one workflow.
Visual Pipeline Builder Destination Nodes Write finished data into BigQuery, PostgreSQL, MySQL, SQL Server, ClickHouse, MongoDB or CSV. Deliver cleaned, combined data where the business consumes it.
Visual Pipeline Builder Transformation Nodes Map Columns, Filter Rows, Join, Aggregate, Remove Duplicates, Null Handling, Validate Schema, custom SQL Query, and Data Drop. Standardize, clean, enrich and summarize data without writing scripts.
Visual Pipeline Builder Preview Data (Test Before Run) Inspect the output of any node without writing to a destination. Confirm logic is correct before committing to a full run — a big time-saver.
Visual Pipeline Builder Pipeline Validation Checks a pipeline's configuration for problems before it goes live. Prevents avoidable failures by catching misconfigurations early.
Visual Pipeline Builder Draft, Publish, Pause & Run Save drafts, publish to make live/schedulable, pause active ones, and run on demand. A safe build-then-activate lifecycle; half-finished pipelines never run by accident.
Jobs, Scheduling & Monitoring Job History & Execution Tracking Every run is recorded with status, duration, records processed and trigger — searchable and filterable. The operational logbook for monitoring reliability and investigating failures.
Jobs, Scheduling & Monitoring Detailed Job Execution View Breakdown of records extracted/transformed/loaded, timing, logs and performance, with live auto-refresh. The go-to place for troubleshooting a failed or slow job, step by step.
Jobs, Scheduling & Monitoring Job Output Preview & Download View and download the actual records a job produced. Verify results and hand off output data without opening the destination.
Jobs, Scheduling & Monitoring Cancel Running Jobs Stop a job that's currently in progress. Halt a runaway or misconfigured run.
Jobs, Scheduling & Monitoring Pipeline Scheduling Run pipelines automatically — once, daily/weekly/monthly, or on a repeating interval. Automate recurring loads (e.g. a nightly sync) so no one has to press 'run'.
Jobs, Scheduling & Monitoring Scheduled Jobs Management Review all scheduled pipelines, see stats, enable/disable, remove upcoming runs or trigger now. Central control for the automated side of the operation.
Jobs, Scheduling & Monitoring Live Monitoring & Logs Real-time view of executing and recent jobs plus detailed execution and error logs. Ops teams watch active workloads and diagnose issues as they happen.
Jobs, Scheduling & Monitoring Trigger via API / Webhook Start pipelines from an incoming webhook or API call with secure, regenerable tokens. External systems and events kick off data workflows — true event-driven integration.
Jobs, Scheduling & Monitoring Auto-Run After Upload Automatically run associated pipelines on just the newly inserted/updated records after an upload. Connects manual uploads to automated downstream processing.
Forecasting & CRM Integration Vehicle Service Forecast A predictive node that forecasts each vehicle's next due service from repair-order and sales history, with tenant-configurable rules. Automotive dealerships/service networks proactively schedule customer service outreach.
Forecasting & CRM Integration Route Output into CRM Workflows Pipeline results are auto-assigned into CRM workflow stages with rule-based routing and a default catch-all. Turns raw data into actionable work — distribute leads/records to the right team and stage.
Forecasting & CRM Integration Master Form Upsert & Field Mapping Insert/update records in a master form and map pipeline columns to CRM form fields. Keeps a central source-of-truth record up to date and ready for CRM users.
Forecasting & CRM Integration Assignment, Filtering & Deduplication Control who gets records (by role/hierarchy/mapping) and prevent re-processing already-allocated records. Work is distributed fairly and no record gets actioned twice.
Forecasting & CRM Integration Test Allocation Before Running Preview exactly how records would be routed and mapped before running the real pipeline. Confidence that routing rules are correct before affecting live CRM data.
Forecasting & CRM Integration Metadata Allocation Engine Advanced routing with configurable rules, sampling, external mapping-file uploads, rule testing, stats and an audit trail. Sophisticated, auditable distribution of records to users/teams from external mapping data.
Warehouse & Streaming High-Speed Analytics Warehouse (ClickHouse) Publish dataset structures into ClickHouse and keep an analytics-ready 'gold' layer reconciled, with a status view. Powers fast reporting over large volumes for teams that outgrew operational DBs.
Warehouse & Streaming Kafka / Streaming Sync Kafka as a pipeline source and the backbone for streaming records in batches. Near-real-time flows and reliable high-volume record delivery between systems.
Files & Administration File Management Upload, list, preview, download, configure parsing, and delete files, with bulk delete and storage stats. A managed staging area for the raw files that feed datasets and pipelines.
Files & Administration Users, Roles & Settings Manage profile, application settings and role-based access within an organization/hierarchy context. Keeps access appropriate and secure across teams and business units.
Files & Administration System Status & Versioning A persistent online indicator and the current app version. Quick reassurance and reference for users and support.

Flow

Category Feature What it does Where / Purpose used
Visual Workflow Designer Drag-and-Drop Workflow Builder Build automations visually by dragging pre-built 'steps' onto a canvas and connecting them — no coding. Business/operations teams design processes (lead follow-up, notifications, data sync) themselves.
Visual Workflow Designer Step Library (Search & Categories) A searchable panel of every trigger and action, grouped into Triggers, Integrations, Logic and Utilities. Quickly find the right building block and drop it into a flow.
Visual Workflow Designer Step Configuration Panels Each step opens a guided form with plain-language fields, tooltips and validation. Non-technical users configure exactly what a step should do without code.
Visual Workflow Designer Variable Picker & Expressions Pull data from earlier steps into later ones via a point-and-click picker. Personalize and connect data across steps so information flows automatically.
Visual Workflow Designer Test Data Builder & Single-Step Testing Feed sample data in and run one step at a time to see the result before going live. Validate and debug an automation safely during design.
Visual Workflow Designer Cloning & Template Reuse Duplicate a workflow or start from a saved template. Standardize best-practice processes and roll out variations quickly.
Visual Workflow Designer Versioning & Import/Export Version history per workflow plus export/import as files. Track changes, roll back mistakes, and move automations between environments.
Triggers (What Starts a Workflow) Manual / On-Demand Start a workflow instantly with a click or provided input. Ad-hoc runs and testing before automating.
Triggers (What Starts a Workflow) Scheduled Run automatically on a recurring schedule (daily, weekly, etc.). Automate recurring jobs like daily reports, reminders or data refreshes.
Triggers (What Starts a Workflow) Inbound Webhook Each workflow gets a unique URL any external app can call to start it in real time. Connect third-party systems and websites so events kick off automations.
Triggers (What Starts a Workflow) CRM Form Event Starts the moment a CRM record is created, updated or deleted. React instantly to CRM activity — e.g. auto-message a new lead.
Triggers (What Starts a Workflow) Meta / Facebook Lead Ads Fires whenever someone submits a lead form on a Facebook/Instagram ad. Capture ad leads in real time into follow-up and CRM.
Triggers (What Starts a Workflow) Kafka Message Starts when an event arrives on an enterprise event stream (Kafka topic). Trigger automations from real-time business events at scale.
Triggers (What Starts a Workflow) Google Sheets Runs when a row is added or updated in a Google Sheet. Automate downstream actions whenever a sheet changes.
Triggers (What Starts a Workflow) Incoming SMS & Email Starts on an inbound text message or new email, with sender/keyword filters. Auto-respond to inbound messages and emails.
Triggers (What Starts a Workflow) Allocation Event Fires when a record is assigned, reassigned or unassigned. Automate notifications and next steps whenever work is distributed.
CRM Integration Read CRM Records Pulls records from any CRM form using filters for downstream steps. Fetch leads/contacts/cases to enrich, message or report on them.
CRM Integration Submit & Update CRM Records Creates or updates records in CRM forms directly from a workflow. Push captured data (ads, web forms, sheets) into the CRM without manual entry.
CRM Integration Master-Form Upsert with Allocation Adds/updates a master-form record and distributes it into the right workflow stages. Keep one source of truth while auto-routing records to the right processes.
CRM Integration Assign / Reallocate Records Assign incoming records to users/teams or reassign existing ones. Automate lead distribution and rebalancing so every lead has an owner instantly.
CRM Integration Bulk Upsert (Batch) Processes many records at once with safe, duplicate-proof batching. Import or sync large volumes into the CRM reliably.
CRM Integration Duplicate Prevention Uses configurable keys to avoid creating duplicate records. Keeps CRM data clean when the same lead comes from multiple channels.
Smart Allocation & Queues Rule-Based & AI-Powered Allocation Decides who a record goes to — by fixed rules or an AI recommendation matching records to the best agent. Route leads/cases fairly and intelligently to maximize conversion and balance workload.
Smart Allocation & Queues Allocation Queues Places records into prioritized queues for orderly distribution. Manage high volumes with priority handling instead of first-come chaos.
Smart Allocation & Queues Data Sampling Selects a representative subset via random, stratified or weighted sampling. QA/audit teams pick samples for review (call audits, compliance checks).
Communication & Messaging WhatsApp Business Messaging Sends text and pre-approved template messages over WhatsApp. Reach customers for confirmations, reminders and campaigns.
Communication & Messaging WhatsApp Template Builder Visual editor for WhatsApp templates (header, body, footer, buttons) with live mobile preview, validation and test-send. Create and submit compliant templates and preview exactly how they'll look.
Communication & Messaging Email, SMS & Push Send emails (Gmail/Zoho/SMTP), text messages and app push notifications as steps. Keep customers and staff informed across every channel from one automation.
Communication & Messaging Zulip Team Messaging Posts direct or channel messages to Zulip. Internal teams get automated alerts and updates in their collaboration tool.
Communication & Messaging Reusable Communication Connectors Save provider credentials once as a 'connector' and reuse across workflows, with a test button. Configure providers centrally; everyone builds messaging automations without re-entering credentials.
Logic & Control Flow Conditional Branching (IF) Sends the workflow down different paths based on conditions, incl. nested AND/OR. 'If this, then that' logic — VIP leads get a call, others an email.
Logic & Control Flow Switch / Multi-Way Routing Routes to one of many branches based on a value. Route records by region, product or status to the correct process.
Logic & Control Flow Loop Over Items (For Each) Repeats steps for every item in a list. Process each lead/row/record in a batch individually.
Logic & Control Flow Merge Branches Recombines multiple paths into a single flow. Bring parallel work back together before a final step.
Logic & Control Flow Data Validation Checks data meets required rules before continuing. Stop bad or incomplete data from moving downstream.
Data, Files & Integrations HTTP / API Connector Calls any external web API to send or fetch data. Connect to virtually any third-party system that isn't a built-in connector.
Data, Files & Integrations Databases (MongoDB, MySQL, ClickHouse) Runs queries and operations against databases from a workflow. Read/write operational data and analytics stores as part of an automation.
Data, Files & Integrations Google Sheets Read/Write Reads and writes rows in Google Sheets. Use spreadsheets as a lightweight data source or output.
Data, Files & Integrations Facebook Ads — Get Leads Retrieves lead-form submissions from Meta ad campaigns. Pull ad leads into the CRM and follow-up flows.
Data, Files & Integrations Kafka Producer/Consumer Publishes and reads enterprise event-stream messages. Integrate with large-scale, event-driven architectures.
Data, Files & Integrations File Extract Uploads a file and extracts contents into structured data from JSON, CSV, PDF, Excel, XML, HTML and text. Turn documents and exports into usable data for the workflow.
Data, Files & Integrations Spreadsheet Operations Read, append, update, delete and export spreadsheet rows. Automate spreadsheet-based data management without manual editing.
Data, Files & Integrations Data Mapper & Transformation Maps and reshapes data fields from one format to another between steps. Make data from one system fit what another expects, so integrations just work.
Data, Files & Integrations AI Processing Step Runs data through an AI model to summarize, classify or generate text. Add intelligence — e.g. auto-summarize an inquiry or draft a reply.
Data, Files & Integrations Log & Debug Step Captures and displays data at any point in the workflow. Inspect what's happening inside a running automation to troubleshoot.
Webhooks, Monitoring & Governance Outbound Webhooks Sends data out to any external URL when a step runs, with a management console for inbound/outbound. Push events from Flow into other tools and oversee all connection points.
Webhooks, Monitoring & Governance Live Execution Progress Shows a workflow running in real time with per-step status on the canvas. Watch automations execute and immediately spot where something stops.
Webhooks, Monitoring & Governance Node Execution History Records inputs, outputs and results of each step from past runs. Audit exactly what happened in any run and diagnose issues after the fact.
Webhooks, Monitoring & Governance Monitoring & Analytics Dashboards Real-time workflow health plus reports on usage, execution volumes and performance. Keep an eye on all automations and measure adoption and efficiency.
Webhooks, Monitoring & Governance Workflow Template Gallery Browse ready-made templates, save your own, and share with your team, with template analytics. Get started fast with proven patterns and standardize processes.
Webhooks, Monitoring & Governance Per-Workflow Execution Settings Configure retries, concurrency limits, timeouts, logging level and notifications per workflow. Tune reliability — auto-retry on failure, cap parallel runs, get alerted on failure.
Webhooks, Monitoring & Governance Secure Multi-Tenant Access & Audit Isolates each org's data, enforces SSO and role-based permissions, and records an audit log. Data security, controlled access and accountability for enterprises and IT/compliance.

Workspace-Auth

Category Feature What it does Where / Purpose used
Sign-In & Single Sign-On Single Sign-On (SSO) Sign in once through a secure central login and reach every Advaita app without logging in again. The daily front door to the platform; one place for IT to control access.
Sign-In & Single Sign-On Social & Enterprise Login Sign in with Google, Microsoft, GitHub, Facebook or Apple instead of a new password. Speeds onboarding for orgs standardized on Google Workspace or Microsoft 365.
Sign-In & Single Sign-On Self-Service & First-Login Password Reset a forgotten password by email link; new users set their own password on first login. Reduces help-desk tickets and lets employees recover access anytime.
Sign-In & Single Sign-On Change Password & Email Verification Change your password anytime; new email addresses confirmed via a verification link. Ongoing account hygiene and confidence that contact emails are genuine.
Sign-In & Single Sign-On Multi-Factor Authentication (MFA) readiness Tracks whether each user has MFA enabled and guides setup for stronger protection. Security teams use the adoption view to push staff toward two-step verification.
Sign-In & Single Sign-On Secure Sessions & Single Logout Sessions refresh automatically, time out after inactivity, and logging out of one app signs out everywhere. Protects shared/unattended devices and keeps the suite seamless.
Multi-Tenant Workspaces Isolated Tenant Workspaces Each company gets a fully separated workspace with its own users, data, settings and branding. The SaaS foundation — many companies safely use one platform with private, separate data.
Multi-Tenant Workspaces Subdomain / Branded Login Each tenant is reachable at its own web address; the platform recognizes the company before login. A branded, recognizable entry point that routes users to the right workspace.
Multi-Tenant Workspaces Cross-Tenant Security Protection Continuously verifies a user's identity matches the workspace, blocking and logging any cross-company attempt. Protects against accidental or malicious cross-company access; every attempt is recorded.
Multi-Tenant Workspaces Per-Tenant Application Access Controls which Advaita apps a company may use, blocking un-purchased apps before login. Provision apps per customer; users only see the apps their company subscribes to.
Tenant Provisioning & Platform Admin One-Click Tenant Provisioning A super-admin creates a new customer workspace — first admin, isolated database, login config and app set — in one guided flow. Onboard a new customer company quickly and consistently, no manual technical setup.
Tenant Provisioning & Platform Admin Tenant Management Console A central console to view, edit and manage every workspace, its status, industry, size and app access. The platform operator's control room for the entire customer base.
Tenant Provisioning & Platform Admin Platform-Wide Dashboard & Analytics A cross-company overview — total tenants, app adoption, activity trends and a live feed — with search, filter and CSV export. Executives and ops monitor platform health, growth and usage across all customers.
Tenant Provisioning & Platform Admin Break-Glass Admin Password Reset Securely reset a locked-out customer administrator's password, with a mandatory recorded justification. Emergency recovery when a customer's own admin is locked out; every action is audited.
Organization & Structure Organization Management Create/manage organizations (business units) with contact details, regional settings and enabled features. The mandatory first setup step modeling the company's real-world structure.
Organization & Structure Feature Access Toggles per Org Enable/disable capabilities per org — Hierarchy, Workflow Designer, Reporting, Analytics, API, Custom Branding. Tailor each business unit's toolset to what it actually needs.
Organization & Structure Organizational Hierarchy Builder Define custom hierarchy levels (Division → Department → Team) and build a tree with a live preview. Establishes the org chart that later drives who can see which data.
Organization & Structure Multi-Org Switching (No Re-Login) Users in multiple organizations switch their active workspace from a dropdown; everything updates instantly. Regional managers and shared-services staff move between units seamlessly.
Organization & Structure Reporting-Line / Superior Mapping Defines who reports to whom, incl. multi-level chains and multiple superior levels. Powers approval workflows and ensures information flows up the management chain.
User Management User Lifecycle Management Create, view, edit, activate/deactivate, unlock and delete accounts, with grid/table views, search and filters. Onboard staff, manage access over time, and offboard them.
User Management Multi-Org & Multi-Role Assignment A single user can belong to several organizations and hold several roles, with a primary organization. Reflects real staff who work across departments or wear multiple hats.
User Management Email Invitations & Onboarding Invite users by email (individually or bulk), track/resend/cancel invites, and let invitees self-set-up. A friendly, self-serve way to bring team members onboard.
User Management Bulk User Import/Export Create many users at once from a file and export the user list. Fast setup for large teams and easy record-keeping for audits/migrations.
User Management Admin Reset & Self-Service Profile Admins reset any user's password; users view and update their own profile and primary org. Everyday support plus letting employees keep their details current.
User Management Per-User Activity History A viewable trail of each user's actions and account changes. Managers/security review what a specific person did for compliance or investigations.
Roles, Permissions & Access (RBAC) Role Management Create standard and custom roles with priority, scope, inheritance, optional expiry and cloning. Define roles once and assign to many users — the scalable way to manage access.
Roles, Permissions & Access (RBAC) Permission Catalog A central, searchable list of every granular permission by application, module and action. The master reference admins use to decide what each role or user can do.
Roles, Permissions & Access (RBAC) Role-to-Permission Assignment Assign permissions via an App → Module → Permission tree, where a parent includes its children. Defines what each job function can do, following least-privilege.
Roles, Permissions & Access (RBAC) User-Level Overrides Grant or remove a specific permission for one user as an exception that beats their role. Handles one-off cases without creating a whole new role.
Roles, Permissions & Access (RBAC) Application Access Control A high-level gate deciding which apps a role can open at all; applies at next login. Keeps each person's workspace focused on only the apps relevant to their job.
Roles, Permissions & Access (RBAC) Hierarchy-Based Data Permissions Restricts which parts of the org's data a user sees by assigning hierarchy nodes (parent includes children). An agent sees only their department; a BU head sees the whole unit.
Roles, Permissions & Access (RBAC) Effective-Permission & Access Checks Instantly shows a user's effective permissions and answers 'can this user do X?' in real time. Users only see the buttons, pages and data they're actually allowed to use.
Status, Branding & Dashboards Custom User Statuses & Rules Define custom account statuses beyond active/inactive, with history and status-based access rules. Model real workforce states (on-leave, suspended) and restrict access accordingly.
Status, Branding & Dashboards Tenant Logo & Branding Upload a custom logo (up to 10 MB) and logo text per tenant, shown in the header and browser tab. Each customer sees their own brand — a white-labeled, professional experience.
Status, Branding & Dashboards Theme & Appearance Controls Choose light/dark mode and color themes, with a per-org default and 'follow system'. Personal comfort and accessibility plus a consistent branded look.
Status, Branding & Dashboards Role-Aware Admin Dashboard A home screen adapting to the viewer with KPI cards, charts, activity feed and quick actions. At-a-glance view of adoption, security health and risks, with one-click common tasks.
Status, Branding & Dashboards Security Overview & Risk Flags Highlights MFA adoption, failed logins, active/inactive users, pending invites and unassigned users. Proactively spot and fix weak spots like disabled MFA or users with no roles.
Audit, Notifications & Integrations Comprehensive Audit Trail Records activity and security events (incl. blocked escalation attempts); view by user/org/tenant, filter and export. Essential for compliance, investigations and access reviews — a defensible record of who did what.
Audit, Notifications & Integrations In-App Notifications System and security alerts with an unread badge; mark read, archive or delete. Keeps admins and users informed of important events without leaving the platform.
Audit, Notifications & Integrations External API Integrations & Templates Configure, test and manage third-party API connections with pre-built vendor templates, health checks and versioning. Connect Advaita to a customer's other systems quickly, using proven templates.
Audit, Notifications & Integrations External Identity Mapping Define external identity fields and map users to their identifiers in other systems. Bridges Advaita identities with HR/ERP/ticketing so records line up across tools.
Audit, Notifications & Integrations Work Allocation & Capacity Surfaces who's available for assignment, their teams, skills and workload capacity. Managers distribute work fairly based on who is free and appropriately skilled.

Insights

Category Feature What it does Where / Purpose used
Dashboards & Visualizations Interactive Dashboards Build, view and edit visual dashboards combining charts, tables and metrics; panels drag, resize and rearrange. Assemble at-a-glance KPI views; managers open them daily to monitor performance.
Dashboards & Visualizations Rich Chart Library Column/bar, line/spline, area, pie/donut, funnel/pyramid and radar/polar charts. Pick the chart that best tells the story — trends, part-to-whole, funnels, comparisons.
Dashboards & Visualizations 3D Charts Selected visuals in a three-dimensional, presentation-ready style. Executive and customer-facing dashboards where visual emphasis matters.
Dashboards & Visualizations Gauges & KPI Meters Shows a single important number against a target on a dial. Track goal attainment (quota %, SLA compliance) at a glance.
Dashboards & Visualizations KPI Cards / Scorecards Headline metrics as clean number tiles with supporting context. The 'top row' of dashboards giving leadership the key numbers before drill-down.
Dashboards & Visualizations Data Tables Detailed records in a sortable, paginated table with page-size controls. For users who need the underlying rows alongside charts.
Dashboards & Visualizations Pivot Tables Cross-tabulates data by rows and columns with automatic aggregation. Finance/analytics slice metrics across dimensions (product by region by month).
Dashboards & Visualizations Kanban Boards Displays records as cards organized into status columns. Track work or deal progress visually (leads by stage, tasks by status).
Dashboards & Visualizations Schedule / Timeline View Presents data on a time-based schedule view. Time-slotted or activity-over-time monitoring within a dashboard.
Exploration, Filters & Drill-Down Interactive Filter Controls On-dashboard dropdowns, multi-select, list boxes, input boxes and date/range pickers that instantly refilter every panel. Non-technical users slice results themselves without asking an analyst.
Exploration, Filters & Drill-Down Default & Expandable Filters Dashboards open with sensible default filters and offer expandable panels for deeper refinement. Each user lands on the most relevant view first, then narrows further.
Exploration, Filters & Drill-Down Drill-Down (Multi-Level) Click into a chart/table to move from summary through progressively detailed levels. A manager sees total sales → region → city → individual deals, exploring the 'why'.
Exploration, Filters & Drill-Down Saved Filter Views Save a filter combination as a reusable bookmark, incl. a personal auto-loading default. Each user keeps favorite cuts of a shared dashboard (e.g. 'my territory').
Exploration, Filters & Drill-Down Raw Data Inspection Pull the raw underlying rows behind any panel on demand. Analysts validate a surprising number by inspecting the exact records.
Reports & Exports Export to Excel / CSV (Filter-Aware) Download the data behind a panel, respecting current filters and drill level. Take live dashboard data into spreadsheets for offline analysis or sharing.
Reports & Exports Pivot Export with Aggregation Exports pivot tables with calculated totals intact. Finance hands off ready-made cross-tab summaries without re-computing.
Reports & Exports PDF / Image Export Capture dashboards or panels as PDF/image files. Circulate polished snapshots in meetings, board packs and emails.
Reports & Exports Dashboard Snapshots / Thumbnails Stores a preview image for each dashboard. Makes the dashboard gallery easy to browse and recognize.
Data Sources & Modeling Multiple Database Connections Connect to MySQL, PostgreSQL, SQL Server, ClickHouse and MongoDB with testing and activate/deactivate. Plug Insights into wherever the company's data already lives — no migration.
Data Sources & Modeling Table & Column Browsing Explore the tables and columns available in a connected database. Report builders discover what data is available while designing a panel.
Data Sources & Modeling Joins / Data Blending Combine data from multiple tables using defined, reusable joins. Merge related data (orders + customers + products) into one view.
Data Sources & Modeling File Upload as a Data Source Upload files (spreadsheets) to use as dashboard data. Bring in ad-hoc or external data not yet in a central database.
CRM Analytics (Live) Published Forms Analytics Lists all CRM forms published for analytics with record counts and last-updated times. See which forms are actively collecting data and how much.
CRM Analytics (Live) Form Records Explorer Browses submitted records for a form, paginated, with the form's fields. Inspect and analyze real CRM submissions (leads, applications, requests).
CRM Analytics (Live) Pipeline / Stage Analytics Rolls up submissions by stage per day, incl. completed and rejected counts over a time window. Track how records move through stages and where they stall — a live funnel view.
Collaboration & Organization Dashboard Comments Post and read comments attached to a dashboard. Discuss what a chart means and capture decisions in context.
Collaboration & Organization Dashboard & Change History Keeps a history of dashboard and setup changes and views. An audit trail and accountability for who changed or viewed what.
Collaboration & Organization Groups & Sub-Groups Organize dashboards into groups and sub-groups. Larger orgs keep dozens of dashboards tidy by department or team.
Collaboration & Organization Sharing & Access Control Grant access to specific dashboards by role or individual user. Share a dashboard with exactly the right audience with fine-grained control.
Administration & Security User Management Create, update, activate/deactivate and delete users; bulk-upload; reset passwords. Onboard whole teams quickly and manage access as staff change.
Administration & Security Roles & Permissions Define roles with granular permissions mapped to users and dashboards. Enforces 'who can see and do what' for governance and compliance.
Administration & Security Single Sign-On (SSO) Sign in through Keycloak, Microsoft or Google. Employees use their existing corporate login; IT keeps central control.
Administration & Security Multi-Tenant Isolation Keeps each org's data and dashboards strictly separated, enforced from the login token. Securely serve many organizations from one deployment.
Administration & Security Usage Tracking Records login activity and dashboard views. Admins understand adoption — which dashboards are used, by whom, how often.
Administration & Security Log Download Download system/activity logs. Administrators and support troubleshoot and audit.